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Shipping Policy

Prompt Delivery for Skincare & Jewelry

1. Shipping & Processing Times

All orders placed at **The Digimart** (thedigimart.com) are processed and prepared for shipment according to the guidelines below:

  • Order Processing Time: Orders are processed and dispatched within **24 to 48 hours** from our fulfillment center in Hyderabad, Telangana.
  • Dispatch Schedule: We ship orders Monday through Saturday. Orders placed on Sundays or national holidays will be processed on the next business day.
  • Delays: In case of high promotional periods or seasonal delays, shipping schedules might run slightly behind by 1-2 business days. If there is a major delay, we will notify you immediately via Email/SMS.

2. Delivery Estimates & Rates

We partner with premier shipping aggregators (e.g. Shiprocket, Delhivery, BlueDart, DTDC) to deliver packages securely across India:

  • Delivery Estimates: Standard shipping takes approximately **3 to 7 business days** to deliver across India, depending on regional logistics and pin-code accessibility.
  • Shipping Charges: Shipping costs are calculated dynamically based on weight and are clearly displayed at checkout.
  • Free Shipping: We provide **Free Shipping** on all orders above a threshold of ₹500.

3. Order Tracking

Once your package is handed over to the courier partner, a shipment confirmation email and SMS containing your tracking number and carrier details will be sent. You can monitor the real-time movement of your package using the provided tracking link. Please allow up to **24 hours** for tracking updates to become active on the courier portal.

4. Address Corrections & Delivery Issues

Please double-check your shipping address and pin-code before completing payments. The Digimart cannot be held responsible for non-delivery or shipping delays caused by incorrect or incomplete addresses. If a package is returned to us due to address errors, reshipping charges may apply.

5. Customer Support

For any inquiries, updates, or shipping claims, please contact our support desk:

Entity Name: Clinsara Bioresearch Pvt Ltd
Brand Name: The Digimart
Support Desk Email: support@thedigimart.com
Hotline: 9849799345, 9100069345
Office Address: Hyderabad, Telangana, India

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