Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you interact with our website, create an account, place an order, or contact customer support. This may include:

• Personal Identification Details: Name, email address, phone number, shipping and billing addresses.
• Transaction Details: Information about the products you purchase and payment transaction IDs (note: all financial transactions are processed securely by our third-party payment gateways; we do not store full credit card or bank account credentials).
• Device & Interaction Data: IP address, browser type, device information, and browsing behaviour collected via cookies.

2. How We Use Your Information

We utilize the collected information for the following business purposes:

• To process, fulfill, ship, and manage your orders.
• To communicate order status updates, tracking numbers, and support tickets.
• To improve our products, customer service, and overall website functionality.
• To detect and prevent fraudulent transactions or security violations.
• To comply with statutory legal requirements and payment gateway compliance mandates.

3. Information Sharing & Third-Parties

We do not sell, trade, or rent your personal identification information to other parties. We may share specific data with trusted third-party service providers (such as shipping carriers like Shiprocket, payment gateways like Razorpay, and SMS/email delivery partners) solely to execute and complete your transactions.

4. Data Security

We adopt appropriate industry-standard data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data stored on our site.

5. Grievance & Compliance Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to our grievance desk at: